Having your Poker Circle account locked can be a frustrating experience—especially if you’re in the middle of a tournament or have funds in your wallet. But don’t worry: in most cases, locked accounts are temporary and can be resolved quickly if you follow the right steps. This article explains poker-circle.org the possible reasons for a locked account and what you should do to get back into the game.

1. Understand Why Your Account Might Be Locked

There are several common reasons why Poker Circle may lock or restrict an account:

• Suspicious activity: Multiple login attempts from different locations or devices.

• Violation of terms: Using unfair software, VPNs, or multiple accounts.

• Identity verification issues: Incomplete or failed KYC (Know Your Customer) process.

• Payment problems: Chargebacks, failed withdrawals, or flagged transactions.

• Inactive for a long time: Some accounts may be temporarily locked for security if inactive for extended periods.

2. Don’t Panic – This Is Often Routine

Poker Circle takes user security seriously. If something seems off, they may lock your account to protect your funds and information. A locked account doesn’t always mean a permanent ban—it’s often a safety measure.

3. Check for In-App Notifications or Emails

Before doing anything, check your email inbox (including spam or promotions folders) and in-app notifications. Poker Circle usually informs you of the reason behind the lock and the steps needed to unlock it.

4. Prepare Your Documents for Verification

If the issue is related to KYC, be ready to submit the following:

• A clear photo of a government-issued ID (like an Aadhaar card, PAN card, or driver’s license)

• A selfie holding the same ID

• Proof of address (such as a utility bill or bank statement)

Make sure your documents are not blurry and that they match the details in your account.

5. Contact Poker Circle Support Immediately

Use the in-app support section or the customer support email to raise a ticket. Be polite and clear. Include:

• Your registered name and phone number

• Description of the issue (e.g., “My account was locked while I was trying to withdraw”)

• Any relevant screenshots or email confirmations

The faster and clearer your message, the quicker they’ll respond.

6. Avoid Creating a New Account

Creating another account while yours is locked can make things worse and may lead to a permanent ban. Instead, focus on resolving the issue through official support channels.

7. Be Patient but Persistent

Account reviews may take some time depending on the complexity of the case. If you haven’t heard back in 24–48 hours, follow up politely with a reminder.